Private Bank Digital Product Manager, VP

About the role: J.P. Morgan's U.S. Private Bank Digital team is reimagining how the world's most sophisticated clients become clients. We are hiring a Vice President, Product Manager to lead the design and delivery of a brand-new onboarding experience — a cornerstone of our Becoming a Client (BAC) journey — that will transform how prospects transition into fully engaged Private Bank clients. This is a high-impact, high-visibility role for a product leader who thrives in ambiguity, builds from a blank page, and can balance exceptional client experience with the realities of regulatory, operational, and platform complexity. You will own the vision, roadmap, and execution for a product that materially shapes the first impression every new Private Bank client has of J.P. Morgan. Responsibilities: Product Vision & Strategy Define and own the vision, strategy, and multi-year roadmap for a net-new Private Bank onboarding experience. Translate client, advisor, and business needs into a differentiated digital journey — one that reflects the Private Bank's standard of service and the complexity of our clients (multiple accounts, positions, lending relationships, trusts, and entities). Partner closely with PB Exchange, CRM, JPO, and the broader BAC ecosystem to ensure continuity from prospect to fully onboarded client. Discovery & Design Partnership Lead deep discovery with advisors, prospects, operations, legal, risk, and compliance to uncover pain points and opportunities. Partner with Design to co-create prototypes rapidly using AI-native tools and workflows — moving from idea to clickable experience in days, not weeks. Champion a research-driven, hypothesis-led approach grounded in client complexity and advisor realities. Execution & Delivery Own the end-to-end product lifecycle: discovery, definition, delivery, measurement, and iteration. Write crisp specs, prioritize ruthlessly, and partner with Engineering to ship high-quality releases on committed timelines. Define success metrics (time-to-fund, drop-off, advisor effort, client satisfaction) and instrument the product from day one. Cross-Functional Leadership Build strong, accountable partnerships across Legal, Risk, Compliance, KYC, Operations, Marketing, Advisor teams, and shared platform partners. Navigate shared-platform tradeoffs (speed, control, brand, roadmap influence) with clarity and conviction. Communicate crisply with senior stakeholders, including MDs and executive sponsors, with a bias toward written clarity and visual storytelling. AI-Native Ways of Working Embrace and advance our AI-native operating model — using AI tools for research, prototyping, specs, and competitive analysis. Raise the bar on team practices and contribute to the shared knowledge base and templates that elevate the broader Product organization. Required Qualifications 7+ years of product management experience, including building complex, consumer-grade digital experiences from zero to one. Demonstrated success shipping products in regulated environments (financial services, healthcare, or similar) — ideally including onboarding, KYC, or account opening journeys. Strong product craft: discovery, writing, prioritization, roadmap definition, and metrics-driven decision making. Proven ability to lead cross-functional teams across Design, Engineering, Legal, Risk, and Operations without formal authority. Excellent written and verbal communication; ability to influence senior stakeholders with clarity and precision. Comfort with ambiguity and complexity — you thrive when there's no playbook Preferred Qualifications Experience in wealth management, private banking, or sophisticated client segments where financial complexity is the norm. Familiarity with onboarding, data collection, or client data orchestration products. Experience designing for advisor-led experiences where both the end client and the professional user matter. Fluency with AI-native product tools (prototyping, research synthesis, spec generation) and genuine curiosity about how AI reshapes product work. Experience operating across distributed teams (US onshore + offshore partners). Undergraduate degree required; MBA or advanced degree a plus.