Data Center Services Product Manager / Engineer II (US)

Work Location: Somerset, New Jersey, United States of America Hours: 40 Pay Details: $98,160 - $173,320 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Technology Solutions Job Description: We’re looking for a Data Center Services Product Manager to help manage the performance, cost, capacity, and ongoing strategy of our enterprise data center and colocation portfolio. This role sits at the intersection of Data Center Services, Infrastructure Engineering, Operations, Finance, Enterprise Real Estate, Strategic Sourcing, and external service providers . You’ll take ownership of key aspects of the data center product lifecycle while helping the organization make informed decisions around capacity, cost, investments, vendors, and facilities. What You’ll Do... Own the Data Center Product Lifecycle Manage key elements of the product lifecycle including costs, functionality, service levels, capacity, investments, and performance. Partner across Infrastructure Engineering, Operations, Finance, Enterprise Real Estate, and Strategic Sourcing. Serve as a Product Owner within an Agile environment, developing features and stories and supporting governance and KPI reporting. Drive Data Center Strategy & Capacity Forecast capacity by matching business demand with available data center capacity. Help identify when additional capacity or expansion will be needed based on business demand and the broader data center strategy. Understand and improve the tools and data used to track capacity and demand. Manage Costs & Financial Planning Understand cost drivers across the data center portfolio, including facilities expenses and annual rate setting. Identify opportunities to improve cost efficiency. Manage budgets for monthly operating expenses and business as usual costs. Provide input into annual planning and budgeting. Review invoices for accuracy and manage purchase orders and approvals. Manage Colocation & Vendor Relationships Support colocation service orders and vendor renewals. Work with consultants, distributors, low voltage contractors, manufacturers, e-waste providers, and other data center partners. Participate in governance with Strategic Sourcing around contracts, SLA performance, risk, and business needs. Support Data Center Real Estate Decisions Monitor lease expirations and help evaluate whether facilities should be renewed, expanded, or migrated. Assess annual price increases and expansion costs against negotiated rates. Support decisions around the long-term data center footprint. Lead Projects, Governance & Risk Lead or support special projects with accountability for schedule, budget, implementation, and risk. Communicate KPIs, risks, challenges, and recommendations to senior management. Participate in weekly reviews of Change Management tickets affecting enterprise data centers, colocation facilities, and critical campus environments. Depth & Scope: Expert knowledge of specific domain or range of engineering frameworks, technology, tools, processes and procedures, as well as organization issues Expert knowledge of TD applications, systems, networks, innovation, design activities, best practices, business/organization, Bank standards, and may fulfill a governance role Expert knowledge and experience in own discipline; integrates knowledge of business and functional priorities Acts as a key contributor in a complex and critical environment May provide leadership to teams or projects; shares expertise Applies in-depth skills and broad knowledge of the business to address complex problems and non-standard situations Education & Experience: Bachelor's or Graduate degree Strong academic background (e.g., computer science, engineering) 7 + years relevant experience Preferred Qualifications Experience supporting data centers, colocation environments, critical facilities, infrastructure operations, or data center services . Experience in product management, product ownership, infrastructure service management, or a similar role . Strong understanding of data center capacity planning, forecasting, cost management, and service delivery . Experience working with colocation providers, facility partners, contractors, consultants, manufacturers, or infrastructure vendors . Knowledge of data center leases, contracts, SLAs, vendor renewals, purchase orders, invoicing, and budget management . Experience working in an Agile environment , including creating features and user stories. Familiarity with Change Management in critical infrastructure environments. Ability to analyze operational and financial data and translate it into clear recommendations. Experience communicating KPIs, service performance, risks, costs, and capacity needs to senior stakeholders. Strong cross-functional partnership skills across Engineering, Operations, Finance, Real Estate, Strategic Sourcing, and external providers. Ability to manage multiple initiatives while balancing cost, capacity, operational risk, and business demand . Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base sal