Software Engineering, SMTS - Qualified

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Note: By applying to the Senior / Lead Software Engineer - Full Stack posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. *IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTUREFORCE FOR OPPORTUNITIES * Engineering at Qualified Engineering at Qualified is a high-ownership, high-velocity environment where engineers ship customer-facing product to real enterprises at scale. We're building at the frontier of AI + product: developing agentic software and embedding AI directly into our platform, using modern toolchains and processes that help engineers move faster while staying focused on high-impact problem solving. Following our acquisition by Salesforce, we continue to operate with the pace and ownership of a startup—backed by the distribution, resources, and long-term runway of a global enterprise. Engineers have true end-to-end ownership from idea to production: scoping, implementation, testing, deployment, monitoring, and iterative improvement based on real customer feedback, without layers of approvals slowing you down. The Role Product Core builds the foundational product systems everything depends on: identifying prospects, scheduling and routing meetings, synchronizing data with calendars and go-to-market platforms, executing workflows, and supporting enterprise authentication. We also enable customers and partners to extend the product through public APIs, webhooks, and custom integrations. These capabilities power critical parts of the customer journey and have a meaningful impact on conversion, revenue, and customer trust. The team also builds the data, context, and execution capabilities behind our agentic product experiences, including meeting preparation, routing investigation, and product explainability. As an engineer on Product Core, you'll operate as a technical leader: leading complex initiatives from early design through production, shaping architecture, writing substantial production code, influencing technical direction, and helping other engineers do their best work. What You'll Do Lead complex product initiatives from an ambiguous problem through technical design, implementation, launch, and ongoing ownership Build reliable meeting-booking, calendaring, routing, and workflow experiences that directly affect customer conversion and revenue Build and evolve integrations with CRM, marketing automation, sales engagement, collaboration, calendaring, and data-enrichment platforms Build intuitive public APIs and reliable webhooks that let customers and partners extend the product Design for the realities of third-party systems: API limits, OAuth credentials, inconsistent data, retries, synchronization, and partial failures Advance AI-assisted capabilities such as meeting preparation, routing investigation, and explanations of product behavior Improve the scalability, observability, security, and supportability of critical production systems, and own difficult customer issues to their root cause Raise the engineering bar through technical leadership, design and code reviews, and mentorship Who You Are A track record of independently delivering complex SaaS capabilities from design through launch and ongoing operation Strong full-stack skills, with particular depth in backend systems, APIs, relational data models, and background processing Experience building or operating integrations with complex third-party platforms Sound technical judgment around reliability, data integrity, security, and incremental system evolution Excellent debugging skills across application, integration, and data boundaries Demonstrated technical leadership: you influence architecture and execution beyond your immediate workstream Comfortable operating in ambiguity and driving clarity: you can frame problems, propose solutions, and align others Product-minded: you care about UX and customer outcomes, not just implementation Experience with modern web frameworks (Rails/React/Postgres/AWS is a plus; adaptability matters most) Nice to Have Experience with CRM, marketing automation, scheduling, routing, enrichment, or workflow products Familiarity with OAuth, webhooks, synchronization pipelines, rate-limited APIs, or eventual consistency Experience with enterprise identity systems such as SSO, SAML, or SCIM Experience building production AI or LLM applications, agent tooling, or explainability features Why Join Qualified Own systems that move revenue : Meeting booking, routing, and workflows sit directly in the customer conversion path. When they get better, customers win more deals. Integration problems with real depth : OAuth, webhooks, rate limits, sync, and partial failure: the hard, interesting problems of connecting enterprise systems at scale. AI as a core product surface : Advance the context and execution layer behind Piper's agentic experiences, from meeting preparation to product explainability. High bar, low bureaucracy : Work with a team that values craft and decisive execution, where strong ideas win and shipping is the default. If you're excited to build the foundational product systems behind an AI-powered platform at enterprise scale, we'd love to hear from you. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications pro