Quality Systems Specialist

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Join Medtronic as a Quality Systems Specialist and help ensure that quality and compliance are seamlessly integrated into distribution operations. Based in Heerlen, the Netherlands, you will play a key role in implementing and maintaining the Quality Management System, driving compliance, and supporting the reliable delivery of products that improve patients' lives. At Medtronic, we're committed to improving outcomes for patients through innovative healthcare solutions. Achieving that goal depends on talented people who bring expertise, curiosity, and a passion for continuous improvement. This is your perfect opportunity to join us, contribute to the Medtronic mission and Put Patients First. A Quality Systems Specialist within the Global Deliver Quality organization ensures quality requirements are effectively integrated into day-to-day distribution and warehousing activities. The role is responsible for embedding quality requirements into operational processes, proactively managing risks, and driving continuous improvement throughout the supply chain. The specialist serves as a key connector between cross-functional stakeholders, including Distribution Center Operations, Supply Chain, and Operating Unit Quality teams. The successful candidate will have a visible impact by improving process performance, strengthening inspection readiness, reducing quality risks, and enabling teams to consistently deliver high-quality products to patients. Primary Responsibilities: Serve as the primary quality contact for processes performed within local Distribution Centers. Partner with process owners to build quality knowledge, support process implementation, and leverage quality and project management tools to drive continuous improvement. Manage ISO (International Organization for Standardization) certification activities for the applicable ISO 13485:2016 and provide expertise and guidance in interpreting internal and external policies and/or regulations to assure compliance. Monitor and analyze Key Performance Indicators (KPIs) to identify trends, drive corrective actions, and support continuous improvement initiatives. Conduct internal audits and Gemba Walks to assess process effectiveness, verify compliance, and collaborate with operational teams to implement improvements. Increase awareness on Quality topics and embed a Quality mindset in the organization to put patients first and support local organizations on identifying improvement areas. Required Qualifications: Bachelor's degree in Quality, Engineering, Life Sciences, Supply Chain, Business, or a related field. Min. 2 years of relevant work experience in a highly regulated environment (for example: Medical Device Technology, Pharmaceutical, Automotive or in a (Medical) Logistics operational environment). Problem-solving and analytical skills with the ability to identify issues, determine root causes, and implement effective solutions. Strong communication and collaboration skills. Excellent command of the English language both verbal and written, command of the Dutch language would be beneficial. Preferred Qualifications: Experience within a medical logistics environment. Working knowledge of quality management systems (ISO 9001 /ISO 13485), including CAPA, nonconformance management, change control, document control, and risk management. (Lead) Auditor certifications / Experience in supporting audits or inspections. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com . Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 54,800.00 EUR - 82,200.00 EUR | The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework. ‌ This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).