The role
From TikTok's own posting.
About the Team
As a Product Manager for our video moderation system, you will have the unique opportunity to directly engage in the iteration and optimization of a system that processes hundreds of millions of videos daily, setting industry standards. This role offers unparalleled experience in developing a career in trust and safety. You will collaborate closely with our R&D and Algorithm teams to enhance our models, work with global operations to refine human moderation strategies, or partner with policy teams to explore platform policy iterations. This position places you at the forefront of industry practices in trust and safety, making your work crucial to the safety of billions of users worldwide. Join us to protect our TikTok users and make a meaningful impact on building a safe platform!
As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.
Applications are reviewed on a rolling basis, so we encourage you to apply early.
Successful candidates must be able to commit to 5 days on-site per week and at least 3 months long internship period, with immediate availability preferred.
Responsibilities
- Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans.
- Focus on building effective and scalable features and auto-moderation strategy to provide users with a safe experience.
- Leverage data analysis methodologies, machine learning technologies, or natural language processing tools to effectively analyze and identify potential risky content, such as violence, pornography, and fraud, and produce strategies.
- Work closely with issue experts, and policy team, as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success.
- Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.
Minimum Qualifications
- Currently pursuing an Undergraduate related discipline.
- Interested in design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business.
- Good project management and communication skills, able to influence and unite cross-functional teams.
- Identify, analyze and improve existing business/product processes to optimize performance, meet best practice standards or improve quality and user experience.
- With data analysis skills for product design and knowledge of methods for researching and analyzing product designs to determine their potential for meeting organizational standards and business needs.
- Fluency in written and spoken Chinese is needed to manage stakeholders in China market.
Preferred Qualifications
- Experience of working with international partners across different time zones and cultures
- Experience in Trust & Safety; Basic knowledge of safety by design principles
- Understanding of the landscape and new policy developments in the tech industry and online safety
- Prior experience managing products with safety-related success metrics is highly desirable
- Prior experience managing products related to human and/or machine-based moderation to remove harmful content is highly desirable.