Senior Technical Program Manager (Multiple Positions)

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities - Drive the end-to-end delivery of new technology products, services, and/or features to market. - Collaborate with cross-functional teams on program launches, scrum delivery, and resource planning. - Develop technical project and program roadmaps and milestones, define key performance metrics (KPIs) and success criteria, and monitor the efficiency of product and technical team delivery. - Influence and collaborate across organizations, including engineering, product, security, and compliance, to build commitment with execution teams, negotiate competing requirements, and support alignment on program objectives. - Report technology project plans, status and risks to relevant stakeholders, including senior leadership. - Analyze system metrics, user impact, and operational data to identify gaps, propose process improvements, streamline program/project management methodologies, and drive standardization to optimize efficiency and effectiveness. - Mentor junior-level team members Qualifications Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Management Information Systems, Analytics (any), or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Management Information Systems, Analytics (any), or a related field, and 5 years of post-bachelor's, progressive related work experience.Of the required experience, must have 2 years of experience in each of the following: - Agile development process and leading scrum teams as a coach or a scrum master - Software development project management including building development processes and coordinating release schedules - Creating and maintaining the software development roadmap for the engineers - Maintaining key stakeholder relationships and gathering feedback to build programs aimed at driving customer revenue, growth, and retention and - Planning, developing, and executing projects in Waterfall or Agile methodologies. Travel Requirement: International travel required up to 10%. Employer: TT Commerce & Global Services LLC Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $207190 - $223200 per year To Apply, click the apply button below. Contact lpresumesttc@tiktok.com if you have difficulty submitting resume through the website.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request #IND-DNI