Senior Site Reliability Engineer, Recommendation Infrastructure (Multiple Positions)

About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company’s success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you’ll be part of a team that’s developing new solutions to new challenges. It’s working fast, at scale, and we’re making a difference. We are looking for talents to join us on this exciting journey! Responsibilities - Provide site reliability engineering support to ensure highest level of availability of large-scale, fault tolerant recommendation systems. - Develop and implement disaster recover (DR) mechanisms for the recommendation system, ensuring continued system operation and service continuity. - Optimize monitoring and alerting systems by improving alert signal-to-noise ratio (SNR) for the team. - Perform CPU and GPU resource optimization and utilization management, improving service performance and resource efficiency through capacity planning and system tuning. - Measure and monitor availability, latency and overall service health. - Practice sustainable incident response and postmortems, performing root cause analysis of incidents to influence future product design and response activities. - Mentor junior engineers and intern. Qualifications Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Data Science, Mathematics, or a related field, and 2 years of related work experience; OR a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Data Science, Mathematics, or a related field, and 5 years of post-bachelor’s, progressive related work experience. Of the required experience, must have 2 years of experience in each of the following: - Working across all phases of the SDLC, including requirements gathering and analysis, design, development, implementation, testing, deployment, and maintenance of back-end and cloud native projects; - Producing technical designs to build new features and/or resolve software issues, including identifying and proposing optimal solutions, analyzing potential impact, estimating development efforts and working with customers to formulate requirements; - Analyzing error logs to identify issues and working with service owners to resolve issues, document their origins and develop future prevention mechanisms; - Automating system maintenance and deployment tasks by creating and scheduling cron jobs using Shell script; and - Monitoring system activity and resolving system issues. Type: Full time, 40 hours/week Location: San Jose, CA Salary Range: $255653 - $387600 per year To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request #IND-DNI