The role
From JPMorgan Chase's own posting.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Shape the future of banking experiences while growing your career alongside partners across technology, architecture, design, and data. Here, you'll own outcomes that create measurable value for customers, the business, and operations, and help build a flexible, scalable ecosystem that accelerates delivery and future innovation.
As a Product Manager in Deposits 2.0, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You own product outcomes from strategy and target-state definition through delivery, launch, adoption, and continuous improvement.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Defines target-state journeys, workflows, business processes, decision points, and exception handling across interconnected products, services, and platforms
Translates customer, business, and operational needs into clear, testable requirements, features, and acceptance criteria
Partners with technology, architecture, design, data teams and co-supplier teams in the customer journey to shape solution direction and delivery approaches
Drives integrated planning, prioritization, dependency management, and execution readiness across complex initiatives
Identifies and resolves risks, gaps, blockers, and key decisions while driving accountability and alignment
Uses customer feedback, operational insights, and performance data to inform prioritization and roadmap decisions
Champions modern product management practices and the responsible use of AI-enabled tools
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Demonstrated ability to translate strategy into actionable requirements and measurable business outcomes
Strong leadership and partnership skills across business and technology organizations
Experience managing priorities, dependencies, risks, and stakeholder alignment in complex environments
Strong analytical, communication, and decision-making skills
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience operating in large-scale, highly regulated organizations
Experience leading products, platforms, customer journeys, or business capabilities through the full product life cycle