Product Manager, Vice President - AEP Enablement Services

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager, Vice President in Acquisition Enablement Platform team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will translate strategy into clear epics, user stories, and acceptance criteria, balancing speed-to-market with operational excellence and risk management. You will coordinate go-to-market readiness with partners, ensuring documentation, training, and support models are in place for a smooth launch and sustained performance. You will champion platform reliability by partnering on non-functional requirements, monitoring, incident learnings, and roadmap investments that improve scalability and stability over time. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Define API requirements and integration needs by understanding platform services, data flows, contracts (e.g., REST/JSON), and downstream/upstream dependencies. Translate business needs into technical specifications (functional + non-functional), including performance, resiliency, scalability, observability, and security requirements. Communicate effectively with engineering teams—clarifying scope, tradeoffs, sequencing, and acceptance criteria to enable predictable delivery. Partner with architects and engineering leaders to evaluate solution options, discuss design choices, and understand platform impacts (e.g., reusability, maintainability, latency, and operational risk). Assess and manage platform impacts of product decisions, including dependency management, versioning/backward compatibility, migration considerations, and change management. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Strong technical acumen, with the ability to understand APIs, service integrations, data flows, and to translate business needs into clear technical requirements. Demonstrated ability to communicate technical specifications and tradeoffs effectively with engineering teams to drive alignment and execution. Ability to collaborate with architects and engineers on solution design, including understanding platform impacts (scalability, resiliency, stability, and reliability). Data-driven mindset with experience defining success metrics and using dashboards/analytics to measure outcomes (e.g., conversion, adoption, reliability, cost). Excellent stakeholder management and influence skills, able to align cross-functional partners around priorities, sequencing, and delivery commitments. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Experience building or scaling platform products, including API-first and integration-heavy capabilities. Familiarity with architecture and design patterns for distributed systems (e.g., microservices, event-driven integrations) and the ability to partner effectively with architects. Demonstrated success driving products with a focus on scalability, resiliency, stability, and operational excellence (e.g., monitoring/observability, SLAs/SLOs, incident learnings). Experience working in Agile delivery environments, including backlog management, sprint planning support, and iterative release execution.