Senior Director, Data Systems Software Engineering

Defines long-term strategy and investment for a large group building customer-facing products on Oracle Database. Governs architectural standards and platform choices that enable differentiated capabilities (e.g., in-database analytics and machine learning-powered features). Owns outcomes for revenue growth, adoption, retention, and service-level agreements across product lines. Partners with executive leadership, customers, and go-to-market to prioritize multi-year bets and ensure measurable impact. Key Responsibilities Data Systems Software Development Define multi-year investment strategy for customer-facing data and application platforms on Oracle Database. Govern architectural choices enabling differentiated capabilities at scale (real-time analytics, ML-driven experiences). Own aggregate business outcomes (revenue growth, adoption, retention, service-level agreements) and align with executive and customer priorities. Software Development and Coding – Design, Testing, and Optimization Drive key strategic initiatives to design and implement multiple software solutions and identify and analyze requirements to ensure alignment with business and organizational goals. Integrate information from multiple areas to develop, guide, and innovate new software features and enhancements for design specifications, ensuring accessibility, and to develop documents to clarify software design and code. Lead design and specification reviews to drive improvements across multiple programs, products, and/or organizations. Provide thought leadership and pioneer new approaches for the group for software development and quality assurance. Oversee departments to implement software testing (e.g., functional and non-functional), quality assurance processes, software error logging, monitoring, and observability for effective debugging. Adapt and/or drive optimization of design and development practices to improve performance across products and domains to meet evolving business priorities. Oversee a group in troubleshooting and resolving issues related to application programming interface (API) functionality and integration. Address ambiguous challenges for implementing API versioning, lifecycle, and interoperability strategies. Software Architecture – Software System Structural Design Oversee the design and development of software, systems, and services. Coach directors/managers to provide technical guidance and domain expertise in software architecture decisions and best practices. Pioneer new approaches and utilize conceptual thinking for the group to conduct periodic reviews and ensure adherence to architectural standards. Collaborate with stakeholders and cross-functional teams within and outside of the organization, including executive leadership, to align and build software architecture with business and customer goals and priorities. Set standards to implement performance optimization and scalability strategies in software design. Develop and provide strategy, vision, and direction for the group to conduct regular technology research and evaluation for architectural enhancements. Issue/Defect Collaboration – Software Products Support Cultivate partnerships with stakeholders and senior leaders within and outside the organization to understand customer issues and align solutions. Oversee the group to provide technical guidance and appropriately prioritize support to customers regarding reported issues. Drive key strategic initiatives that advocate for customers’ interests and suggest product enhancements based on feedback. Champion the organization to ensure customer success and satisfaction through timely resolution of issues and effective communication. Drive direction for the implementation of training for customer issue and/or defect handling processes. Direct the group through the investigation and troubleshooting of the most complex and broadly reaching product maintenance issues to ensure customer agreement on short- and long-term solutions. Practices and Standards Compliance – Security and Compliance Collaborate with the group and senior leadership to ensure compliance and alignment with evolving/dynamic industry best practices and processes. Develop strategic plans and objectives for driving adherence to broad acceptance criteria to impact development processes across the organization. Implement highly complex and strategic secure software development practices and solutions to prevent security vulnerabilities that span across the organization. Development Operations – System Maintenance Drive strategic initiatives to ensure the group performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities). Ensure the group is aware of and adheres to service contracts, terms, and conditions. Oversee the group to proactively evolve standard operating procedures (SOP) for development and drive improvements, and set direction to ensure automation, testing, and debugging of systems to ensure service and product availability, health, support, and reliability. Core Responsibilities Planning & Execution Provide strategic oversight on the management and execution of large-scale projects or initiatives, monitoring timelines, deliverables, and budgets when applicable to ensure success. Set strategies for properly delegating work, setting priorities, and aligning projects with business needs. Drive the strategic planning process across teams, providing guidance on resources or timelines in anticipation of changes. Collaboration & Partnership Set a strategic direction for collaborating with cross-functional teams to ensure alignment of expectations and strategic objectives. Drive a culture of teamwork, empowering teams to build and maintain partnerships with business leaders, stakeholders, and/or customers to contribute to organizational success. Promote a culture of transparency and inclusivity where all voices are valued and respected. Problem Solving Develop and implement strategies for specialized, advanced problem-solving efforts across the organization, serving as an escalation point for highly complex operational and/or technical issues. Oversee teams leveraging innovative techniques to address significant ambiguous issues, identify root causes, and prevent recurrence, reviewing solutions as needed. Continuous Learning Champion continuous learning to maintain cutting-edge skills and influence organizational best practices. Inspire teams to build and maintain expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards to help position the organization as an industry leader. Contribute to the organization’s strategy for learning and development, influencing leadership to foster learning opportunities for the team. Continuous Improvement Drive a culture of continuous improvement that sets a standard for efficient and effective processes, protocols, and workflows across the organization. Oversee work to implement large-scale approaches and methods for continued improvement, ensuring changes align with organizational goals. Set the strategic direction, prioritize, and approve the roadmap of improvement initiatives to maximize return on investments. Performance and Development Drive and ensure consistent application of performance management strategies, systems, processes, and guidelines across the organization. Create an organizational culture of career development that encourages proactively identifying and pursuing career development opportunities and guides leaders to support their team’s growth. Drive consistency in the application of talent development procedures and socialize performance expectations throughout the organization. Partner with HR and executive leadership to envision and execute a talent management strategy, balancing budget and talent resources. Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to co