Principal Product Manager, Operator Platform

Prioritizes products and features by evaluating business value, feasibility, and user needs, ensuring alignment with Oracle's goals and strategies. Engages customers, non-customers, partners and industry analysts to obtain market information and discover opportunities for products. Leads efforts to identify customer needs and market opportunities, guiding teams to develop solutions and validate them. Owns the product development and road mapping processes for multiple products/features, ensuring feature requirements and best practices are met while driving delivery excellence. Acts as an innovation leader within the organization to influence overall strategy and direction of products, driving new feature development. Ensures alignment through cross-functional collaboration, drives business impact across organizations, and oversees success metrics criteria and performance metrics (e.g., OKRs, KPIs) for multiple products/features. Advocates for customers, anticipates their needs, and prioritizes customer issues throughout the product lifecycle. Gathers extensive feedback and aligns product capabilities with customers' business goals. Performs go-to-market activities, recruits and supports early adopters, and tracks product adoption metrics to optimize adoption and user satisfaction. Key Responsibilities Product Analysis – Market Analysis: –Prioritizes products/features based on evaluations of business value, feasibility, and user needs (internal and/or external). –Ensures alignment between the customer, the market, and Oracle's goals and strategy. –Analyzes market trends and the competitive landscape to maintain a competitive position. –Engages customers, non-customers, partners, and industry analysts to gather market information and identify opportunities for products. Product Analysis – Solution Identification: –Leads efforts to identify customers' unmet or unknown needs, market opportunities, and regulatory requirements. –Guides internal teams to define problem statements for complex products and develops hypotheses for new products. –Independently owns and drives the solutioning process by collaborating with stakeholders. –Drives evaluation and validation of solutions to inform decisions on enhancing products/features. –Creates, maintains, and reviews solution artifacts (e.g., regulatory, functional, and non-functional requirements). Product Ownership – Product Development and Roadmapping: –Takes ownership of planning, execution, and release processes. –Owns roadmaps for multiple products/features, ensuring alignment with business objectives. –Develops feature requirements, resources, and best practices for stakeholders. –Drives delivery excellence and resolves risks and issues. –Tracks and analyzes metrics (e.g., service requests, bugs, feedback) to make data-driven product decisions. –Writes and reviews user stories and acceptance criteria. –Determines feature and experience priorities to support OKRs (Objectives and Key Results). Product Ownership – Product Leadership and Influence: –Acts as an innovation leader, shaping product strategy and direction. –Guides product development to improve customer experience and achieve business goals. –Drives new feature development using agile and continuous-delivery methodologies. Alignment and Collaboration: –Shares insights with partners and ensures cross-team alignment. –Anticipates and manages stakeholder pushback using expertise and data. –Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs. –Oversees business impact across organizations, managing success criteria and performance metrics. –Establishes parameters for user testing and product iteration. Customer-Centricity: –Serves as the primary customer advocate throughout the product lifecycle. –Actively engages with customers to gather feedback and insights. –Works with customers to align Oracle products to business goals. –Captures and analyzes customer requirements for new product capabilities and feature designs. –Ensures products are tailored to consumer needs during implementations. –Reviews and prioritizes customer issues for satisfaction and quality, coordinating resolutions. Product Release – Go-to-Market: –Develops release overviews, presentations, and demos for field teams. –Recruits and supports early adopters to validate solutions. –Contributes to the development of user documentation. –Defines and tracks product adoption metrics, identifying user behavior trends. –Presents demos to customers, partners, analysts, and field teams to promote value. Core Responsibilities Planning & Execution: –Manages and coordinates moderately complex tasks, monitoring timelines and deliverables for projects. –Delegates, monitors, and prioritizes work, providing technical oversight and adjusting plans as needed. Collaboration & Partnership: –Collaborates across the organization to align expectations and achieve objectives. –Leverages understanding of leaders, stakeholders, and customers to ensure solutions meet needs. –Supports inclusivity by seeking and respecting diverse perspectives. Problem Solving: –Identifies and addresses moderately complex issues by analyzing a range of data/information. –Proactively escalates unresolved or critical issues with assessments and suggested solutions. –Reviews, contributes to, and documents problem-solving strategies. Continuous Learning: –Pursues learning opportunities to expand knowledge, skills, and tools. –Stays updated with industry trends and best practices. –Seeks and uses ongoing feedback and training; coaches and mentors junior team members. Continuous Improvement: –Develops and recommends process improvements to increase efficiency and effectiveness. –Evaluates the impact on key stakeholders and solicits feedback for continued improvement. Performance and Development: –Contributes to the talent pipeline by participating in interviews, assessing candidates, and providing hiring recommendations. Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $92,900 to $209,500 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. E