Content Management Analyst - Tax Software Analyst

As a Content Management Analyst, you'll embark on a rewarding journey to support our web content initiatives. Working closely with a team of seasoned professionals, you'll assist in shaping the digital presence of our organization by supporting content creation, proofing, and basic project coordination. Your contributions will play an essential role in enhancing user engagement and content effectiveness. Responsibilities: Designs the complete user experience for all assigned products, including input, calculations, help screens, electronic filing, and printing functionality Conducts product testing and debugging of tax programs to ensure accuracy and complete functionality. Tests assigned products and cross-test products designed by other analysts Provide seasonal customer support Demonstrate strong analytical and problem-solving skills Qualifications: Education: Bachelor's Degree in Accounting, Finance, Math or related field or equivalent experience. Other Relevant Experience, if Available: Income Tax Preparation experience working in a Public Accounting Firm or Corporate Tax department or software development experience ProSystem or Axcess software user experience a plus but is not required Essential Skills & Abilities: Self-motivated and organized Commitment to providing exemplary products Strong attention to detail Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $36,400.00 - $62,125.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.