The role
From TransUnion's own posting.
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Team Overview
The Trusted Call Solutions and Mobile Messaging team develops and supports enterprise-scale communication platforms that help businesses and consumers interact securely and confidently. This portfolio includes KONTXT solutions, Branded Messaging, and Messaging Fraud Protection products focused on preventing fraud, improving trust, and enabling secure communications. The team partners closely with Product, Engineering, Security, Operations, and Enterprise Architecture organizations to deliver highly scalable, resilient, and secure messaging solutions. This role reports to Senior Director of Software Development.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
Role Overview and Core Responsibilities
Define and govern the target architecture for enterprise-grade applications, messaging platforms, APIs, data services, and integrations supporting Trusted Call Solutions and Mobile Messaging products.
Translate product strategy and business objectives into architecture roadmaps, technology standards, implementation plans, and modernization strategies.
Lead architecture and solution design reviews for new products, major enhancements, integrations, data platforms, and security initiatives.
Establish scalable architecture patterns for microservices, distributed systems, event-driven platforms, Kafka messaging, Cassandra databases, and REST APIs.
Drive modernization efforts that transition legacy platforms toward cloud-ready and cloud-native architectures while balancing customer commitments, stability, and delivery timelines.
Partner with engineering teams to validate architecture through prototypes, performance testing, code reviews, production readiness assessments, and technical guidance.
Improve platform scalability, reliability, resilience, observability, security, and operational supportability across business-critical systems.
Provide technical leadership during high-priority production incidents, identify root architectural challenges, and implement long-term solutions.
Collaborate across Product, Engineering, QA, DevOps, Security, Data, and Enterprise Architecture teams to resolve technical dependencies and business tradeoffs.
Mentor senior engineers and technical leaders while promoting engineering excellence, architectural best practices, CI/CD standards, and modern software development principles.
Required Knowledge and Experiences
12+ years of experience designing and building enterprise software solutions, including significant experience with Java-based backend platforms and distributed systems architecture.
Deep understanding of microservices architecture, object-oriented design principles, integration patterns, data modeling, scalability strategies, and performance optimization for high-volume systems.
Proven experience defining architecture roadmaps, reference architectures, technical specifications, non-functional requirements, architecture decision records, and implementation estimates.
Experience evaluating technology solutions, communicating architectural tradeoffs, and influencing technical and business stakeholders to drive strategic decisions.
Strong expertise in production operations, observability, reliability engineering, capacity planning, troubleshooting, and operational readiness for mission-critical applications.
Required Technical Skills
Java, Spring Boot, Spring Web, Spring Security, and Spring Data for enterprise application architecture and development.
Apache Kafka for event-driven and distributed messaging architectures.
Cassandra and related distributed database technologies for highly scalable data platforms.
RESTful API design, integration architecture, and enterprise application connectivity patterns.
Linux administration and AWS (Amazon Web Services) or comparable cloud technologies supporting modern distributed environments.
We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:
Experience with Spark or similar distributed data-processing technologies.
Experience with Docker, Kubernetes, and container orchestration platforms.
Familiarity with CI/CD pipelines, infrastructure automation, deployment standardization, and software supply-chain security practices.
Experience with observability and monitoring platforms such as Prometheus, Grafana, Splunk, or similar solutions.
Knowledge of telecommunications, mobile messaging, fraud prevention, identity verification, STIR/SHAKEN, SIP, API security, or related communication technologies.
Experience leading large-scale modernization, platform consolidation, or cloud transformation programs across globally distributed teams.
Experience integrating architecture governance with Agile delivery methodologies to accelerate development while maintaining technical standards.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health : Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection : We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family : From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future : Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You : Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness : Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com .
Qualified applicants with arrest or conviction records will be considered for e