Senior Product Manager, Project & Program Management, Emerging Technology

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role Emerging Technology is Salesforce's 0-to-1 engine — the team that discovers, builds, and proves out new capabilities as Customer Zero before handing them off to scale. As Senior Product Manager for Project & Program Management, you'll be the person who helps product owners cut through the noise. You won't own a product portfolio; instead, you'll embed directly with PMs, engineers, designers, and cross-functional partners to bring structure to ambiguity, clear blockers, and help the team execute at the pace this work demands. What You'll Be Doing Partner with product owners: Work side-by-side with PMs to plan, sequence, and execute their projects. Help break big problems into shippable milestones and hold the line on scope and timelines Drive cross-functional coordination: Own the coordination layer across engineering, design, data, security, and partner teams. Proactively identify dependencies and get ahead of blockers before they stall progress Navigate partner team complexity: ET projects almost always touch other orgs — help PMs understand and manage the nuance of cross-org work so nothing falls through the cracks Run project cadences: Stand up and facilitate the right rituals for each project — standups, milestone check-ins, sprint reviews, and stakeholder syncs. Keep them lightweight and useful, never ceremonial Create clarity on status and risk: Maintain honest, clear project health updates that give leadership visibility without creating overhead for the PMs doing the work. Surface risks early and facilitate trade-off decisions Enable PM effectiveness: Help product owners level up their execution skills — coach them on communicating status, running effective meetings, and navigating the organizational dynamics that come with 0-to-1 work inside a large company Drive continuous improvement: Run retrospectives, identify what's slowing the team down, and iterate on how projects are managed so the team keeps getting faster What We're Looking For Required Qualifications 5–8 years of experience in program management, technical program management, or project-oriented product management within enterprise technology Proven track record of driving complex, cross-functional projects to completion across multiple teams and orgs simultaneously, managing dependencies and competing priorities without losing momentum Deep comfort operating in ambiguity — you move fast, cut scope when needed, and optimize for outcomes over process without waiting for perfect information Strong communication and interpersonal skills: you can translate messy project dynamics into clear, honest updates for executives and individual contributors alike, and build trust quickly with PMs, engineers, designers, and business partners Fluency in Agile methodologies (Scrum, Kanban) with the judgment to adapt frameworks to what the team actually needs AI fluency: comfortable using AI tools to accelerate work, remove bottlenecks, and help teams ship faster Hands-on experience with modern project management tools like Linear, with a perspective on how tooling can improve team velocity and visibility Preferred Qualifications Experience working within or alongside internal platform or infrastructure teams at a large technology company Familiarity with Salesforce's product and engineering org structure Background in 0-to-1 product development or innovation programs Experience coaching or mentoring product managers on execution practices A related technical degree What's In It for You This is an opportunity to work at the center of one of Salesforce's most exploratory and fast-moving team — influencing how cutting-edge capabilities are built and delivered across the company. You'll have direct impact on how the Emerging Technology team operates, with room to shape the function itself. The team moves with startup speed inside one of the world's most trusted technology companies. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets a