Senior / Lead / Principal Software Engineer - Foundations Team (Infrastructure/Platform)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience Note: By applying to the Senior / Lead / Principal Software Engineer - Foundations Team posting, recruiters and hiring managers across the organization hiring software engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. IN SCHOOL OR GRADUATED WITHIN THE LAST 12 MONTHS? PLEASE VISIT FUTURE FORCE FOR OPPORTUNITIES Join a high-ownership, high-velocity engineering team working at the frontier of AI and modern software development. We operate with the pace of a startup backed by the scale and stability of a global enterprise — with true end-to-end ownership across architecture, implementation, deployment, and continuous improvement. You'll work alongside a high-talent-density team that cares deeply about performance, reliability, and engineering excellence — driving architecture decisions, solving large-scale distributed systems challenges, and building foundational infrastructure that enables great customer experiences. As a Software Engineer on the Foundations team, you'll build the infrastructure and critical systems that power our operations — highly scalable cloud infrastructure, robust CI/CD pipelines, advanced observability, and top-tier engineering tools. Your work will increase deployment velocity, raise our quality bar, and support complex, real-time customer interactions. What You'll Actually Be Doing Architect & Build: Lead the design and implementation of secure, fault-tolerant, and highly available cloud infrastructure on public cloud services. System Optimization: Continuously improve system performance, identify bottlenecks, and deploy optimizations for smooth operation at scale for highly-trafficked services. CI/CD Evolution: Lead the evolution of our Continuous Integration and Deployment pipelines in a multi-service environment, reducing complexity and increasing resilience. Infrastructure Management: Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution, improved scale, and increased cost efficiency. Observability: Leverage tools like DataDog, Sentry, and others to monitor system infrastructure, configure alerts for anomalies, and proactively ensure system health. Documentation & Standards: Define, promote, and maintain runbooks, operating procedures, and system architecture diagrams. Uphold high standards of quality through rigorous testing and code reviews. Mentorship: Act as a force multiplier by providing technical guidance, mentoring other engineers, and fostering a culture of engineering excellence. Agility: Embrace a culture of flexibility and efficiency, moving fast to capture opportunities while wearing multiple hats in a startup environment You're Our Person If... Experience: 5+ years of experience in professional software development with a strong emphasis on backend systems, cloud platforms, and infrastructure. Languages: Proficiency in programming languages such as Go, Python, Typescript, or Ruby. Cloud & Infrastructure: Deep experience architecting secure solutions on cloud-based infrastructure (e.g., AWS, Google Cloud, or Azure). Infrastructure as Code (IaC): Proven experience in automated provisioning using tools like Terraform, CDK, CloudFormation, or Pulumi. Containerization: Experience with automated deployments using container orchestration technologies such as Kubernetes, AWS ECS, or Docker. Observability Tools: Strong hands-on experience with monitoring and logging tools such as DataDog, Prometheus, Grafana, or ELK. Database Expertise: Familiarity with SQL, RDBMS (PostgreSQL preferred), and data warehousing solutions (e.g., ClickHouse) AI-Assisted Development: Proficiency in AI-assisted software development (e.g., Claude, Cursor, etc.); you are capable of leveraging these tools to significantly accelerate your output from day one. Education: B.S. or Master's degree in Computer Science, or equivalent work experience. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable comp