Applications Engineering Manager

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing. Job Description/Preferred Qualifications Key Responsibilities 1. Lead New Product Introduction (NPI) and Product Validation Own applications support for new product development, including alpha and beta testing, application characterization, and product validation. Drive the development of Best Known Methods (BKMs), Applications Notes, and technical documentation to enable successful product deployment and adoption. 2. Drive Customer Engagement and Product Demonstrations Lead customer evaluations and demonstrations for beta products and emerging technologies. Partner with Sales, Marketing, and Field Applications teams to showcase product value and accelerate customer adoption. 3. Manage Technical Escalations and Customer Success Oversee critical customer and field escalations, ensuring timely resolution through effective cross-functional collaboration. Partner with Engineering, Service, and Field teams to perform root cause analysis and implement sustainable corrective actions. 4. Influence Product Strategy and Capability Development Collaborate with Product Marketing, Engineering, and Field Applications teams to identify customer requirements, define new product features, and drive capability enhancements. Provide strategic input based on customer feedback, competitive benchmarking, and field experience to shape future product roadmaps. 5. Develop Global Applications Capabilities Establish and drive worldwide Applications Engineering training programs to ensure consistent technical competency and execution excellence across regions. Promote knowledge sharing through BKMs, Apps Notes, training materials, and technical forums. 6. Build and Develop a High-Performing Team Lead, coach, and develop a team of Applications Engineers to achieve technical excellence, operational effectiveness, and career growth. Drive a culture of accountability, innovation, customer focus, and continuous improvement. Minimum Qualifications Preferred Qualifications M.S. or Ph.D. in Electrical Engineering, Physics, Materials Science, Optics, Semiconductor Engineering, or a related technical discipline. 8+ years of experience in the semiconductor equipment industry, semiconductor manufacturing, or related process technologies. Demonstrated expertise in reticle manufacturing, reticle inspection, lithography, process control, or optical inspection technologies. Proven experience leading Applications Engineering, Product Applications, Field Applications, Product Development, or related technical teams. Experience supporting New Product Introduction (NPI), including alpha and beta testing, product characterization, and customer qualifications. Track record of successfully driving customer evaluations, technical demonstrations, and product adoption programs for strategic customers. Experience managing complex customer escalations and leading cross-functional teams to resolve technical challenges. Outstanding leadership, communication, and stakeholder management skills, with the ability to influence across global organizations. Experience developing and delivering technical training programs and establishing best practices, BKMs, and knowledge-sharing processes. Base Pay Range: $127,300.00 - $216,400.00 Annually Primary Location: USA-CA-Milpitas-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process. KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. 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