The role
From TikTok's own posting.
About the Team
With the mission of "Inspiring New Life and Helping Good Business," Local Services is committed to becoming the most trusted local services platform for users and partners. Through POI, Video, LIVE, Search, and other product experiences, Local Services connects users, merchants, creators, and service providers, making everyday life richer, more convenient, and more engaging.
The TTLS Local Services Content Product Team is building the next generation of AI-powered content experiences that connect users with local businesses. We develop intelligent product capabilities such as AI-generated POI summaries, review insights, content understanding, recommendation highlights, and structured location information to help users discover, evaluate, and engage with local services across dining, travel, entertainment, and lifestyle scenarios.
Responsibilities
- Own the strategy, roadmap, and iteration of TikTok Local Services core product experiences, including POI detail pages, rankings, collections, maps, and other discovery surfaces.
- Identify user needs across diverse global markets and design intuitive, innovative product experiences for dining, travel, entertainment, and other local services scenarios.
- Partner closely with Search, Commerce, Recommendation, Engineering, and other cross-functional teams to build seamless end-to-end user journeys from discovery and inspiration through decision-making and transaction.
- Leverage AI technologies to reimagine local services discovery and decision-making experiences, driving the development of next-generation intelligent product capabilities.
- Define product requirements, prioritize initiatives, and collaborate with cross-functional stakeholders to deliver high-quality product launches.
- Analyze product performance using data and experimentation, identify optimization opportunities, and continuously improve user experience and business outcomes.
Minimum Qualifications
- Bachelor's degree or above.
- Experience in product management for internet, consumer technology, digital platform, or related products.
- Demonstrated ability to understand user needs across diverse international markets and translate complex business problems into intuitive product experiences.
- Strong analytical and structured problem-solving skills, with experience using AI tools, data analysis, and experimentation methodologies (e.g., A/B testing) to inform product decisions.
- Excellent cross-functional collaboration, communication, and stakeholder management skills in a fast-paced environment.
Preferred Qualifications
- Experience building customer-facing, e-commerce, local services, or consumer internet products.
- Experience with content products or location-based discovery experiences, such as POI detail pages, maps, rankings, or place discovery.
- Hands-on experience developing AI-powered products or integrating AI capabilities into product experiences.
- Experience leading cross-functional initiatives involving search, recommendation, commerce, or transaction systems.