The role
From Intuitive Surgical Operations's own posting.
Primary Function of Position  
You will become a member of the da Vinci® Multiport Global Product Management team helping to lead development and support multiple generations of system software platform solutions across their lifecycle.  This is an individual contributor role and will report to a Group Product Manager.  As an upstream strategic and software product management expert, you will work with cross-functional partners to guide successful product launches and provide strategic expertise throughout the product development and global launch phases. You will become a key development and design stage stakeholder for multiple projects and will be a global system portfolio expert helping to guide future portfolio strategy recommendations and budgeting.
Essential Job Duties  
Responsibilities for this role will be heavily focused on discovering and translating customer and clinical insights into user needs and software product requirements, driving cross-functional alignment, and stewarding decisions through medical device design controls and the software development lifecycle with strong rigor and communication
In the first 12 months from start of employment, the essential job duties are:
Customer Needs: Build a VOC engine spanning surgeons, OR staff, and admins; synthesizing into problem statements and user journeys. Define and maintain user needs, scenarios, and priority jobs-to-be-done for system software and the user experience.
Requirements: Convert user needs into software product requirements (functional, performance, safety, usability, cybersecurity, service, and interoperability requirements) with rationale and acceptance criteria.
Cross-Functional Alignment: Build trusted partnerships with software engineering, clinical, human factors, UX and industrial design, and regulatory teams—becoming the recognized authority on system software direction. Drive human factors studies and incorporate findings into design iterations
Clinical Grounding: Develop deep understanding of surgical workflows, surgeon ergonomics, and OR environment constraints through direct observation and physician engagement
Trade offs: Make disciplined trade-off decisions between features, timeline, cost, and regulatory complexity.  Develop final product definition considering customer needs, technical acumen, and business decisions (which may include I&A and other business units)
System Integration: Ensure software subsystem requirements enable seamless integration with the system and broader platform architecture
Roadmap Clarity: Establish clear prioritization frameworks and software development milestones that balance innovation ambition with regulatory and manufacturing realities
Required Skills and Experience  
Demonstrated prior experience in essential job duties noted above
Required Education and Training
Minimum Bachelors degree
Minimum 4 years in a medical device role with 8 or more years cumulative professional experience
Working Conditions  
Travel requirements 25%, global travel required
Portions of travel are required to be in a hospital operating room during live surgery.  Must be able to attain hospital credentialing to access facilities
Preferred Skills and Experience  
MBA
Product Management experience in Medical Device Industry
Professional engineering experience in highly regulated industry (example med device) preferred in software development
Applied AI/ML product experience
UI/UX experience
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
Accommodation & Accessibility Notice:
Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.