The role
From JPMorgan Chase's own posting.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Core Deal Services, you will lead the end-to-end product lifecycle while developing shared solutions and platforms. You will prioritize AI-first approaches to solve complex problems and deliver reusable capabilities adopted across multiple Banking lines of business. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. You will independently drive the vision, strategy, and roadmap for your products, ensuring they deliver customer value, comply with regulations, and maintain operational resilience. You will oversee platform health, define and assess key performance indicators, and champion continuous improvement through data-driven insights. Collaborating closely with engineering, operations, and cross-functional teams—including controls, finance, compliance, legal, and technology—you will deliver solutions that meet stakeholder needs, manage change initiatives, and support go-to-market readiness for new launches. Embracing emerging technologies such as AI, you will foster innovation and productivity within your team.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Use AI solutions to supplement product related work such as research, ideation, prototyping, and requirements.
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Define OKRs with Product Ops, and assess regular KPIs. Take ownership of the reliability, compliance, and performance of solutions
Maintain comprehensive product documentation and ensure adherence to internal governance and external regulatory requirements
Partner with controls, finance, compliance, legal, technology and Go-To-Market teams to deliver solutions, change, and enhancements that meet stakeholder and customer needs.
Required qualifications, capabilities, and skills
Formal training or certification on technical program management concepts and advanced applied experience in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Excellent communication skills; able to drive conversations with senior leaders in the business, align technical and non-technical teams, and represent product needs across a variety of stakeholders
Experience leading complex projects with multi-disciplinary teams, e.g., technology, operations, compliance, risk and legal, across multiple time zones and in a highly matrixed organization
Demonstrate ability and openness to working on a variety of products and functions, adapting to emerging technologies and business priorities
Strong analytical skills, with hands-on experience using data and reporting tools to drive decisions
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Experience within a Tier 1 bank. Investment Banking, Corporate Banking, and operations experience is highly regarded and preferred
Experience of adoption emerging technologies, e.g., AI to drive productivity and innovation for yourself and your team