The role
From JPMorgan Chase's own posting.
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Banking Money Movement, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Serve as product owners in agile delivery-drive refinement, spirit planning, grooming, demos, and release readiness in partnership with engineering and design
Translate complex client and business needs into product briefs that clearly articulate scope, requirements, dependencies, risks/controls, and success metrics
Drive cross-functional execution across engineering, architecture, UX, data, operations, and risk/compliance to deliver scalable and secure solutions across channels and workflows
Drive end-to-end initiatives across payments capabilities such as initiation, approvals, entitlements, tracking/status, onboarding reconciliation, and reporting
Build and track success metrics (adoption, conversion, STP rates, reliability/latency, control health, client issues) and use insights to iterate
Ensure product designs meet regulatory, risk, compliance, auditability, data governance, and resiliency expectations; proactively manage issues, remediation plans, and stakeholder escalations
Drive release readiness, stakeholder alignment, materials for leadership updates, and enablement/training for coverage, service, and implementation teams
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Hands on experience launching or materially contributed to 1-2 payments products/capabilities (ACH, Wires, Zelle, SEPA, BACS, Canadian payments, or adjacent money movement features)
Strong understanding of corporate payments flows and operating considerations (approvals, entitlements, cutoffs, tracking/status, exceptions reconciliation)
Ability to deliver complex initiatives with multiple dependencies across technology, operations, implementation, and risk/control partners
Ability to influence across senior stakeholders and cross-functional teams
Strong working knowledge of agile practices and tooling (e.g. backlog management, story writing, sprint execution, and iterative delivery)
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organization
Corporate Banking/Treasury experience supporting complex corporate users and multi-approver workflows
Exposure to regional/international rails and payment lifecycle visibility features