Principal Software Engineer, Platform

Responsibilites: Lead engineering and operational management for highly available, large-scale Oracle database fleets. Drive Oracle 19c performance analysis, complex tuning, diagnostics, and reliability improvements. Design and implement database architecture, access methods, allocation strategies, validation controls, protection, and security standards. Build scalable fleet-management automation and tooling using Python and/or Shell scripting. Lead technical analysis for database upgrades, patches, enhancements, and architectural changes. Define long-range database capacity, availability, and operational requirements with OCI service owners. Lead incident response, root-cause analysis, and prevention initiatives for complex production issues. Mentor engineers, review designs and code, and establish operational best practices and runbooks. Collaborate with Compute, Storage, Networking, Governance, and other OCI teams to deliver resilient cloud services. Qualifications Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 6–8 years of Oracle Database Engineering, Administration, SRE experience. Deep expertise with Oracle 19c, including RAC, Data Guard, RMAN, ASM, SQL optimization, performance diagnostics, and HA/DR design. Strong Python and/or Shell scripting experience for automation, diagnostics, monitoring, and operational tooling. Demonstrated experience leading complex database changes, upgrades, and reliability initiatives. Strong understanding of database security, observability, capacity planning, and cloud-scale operations. Proven technical leadership, mentoring, and cross-functional collaboration skills. Excellent written and spoken English, critical thinking, and ability to operate effectively in a demanding environment. Leads platform projects crossing multiple teams, evolving runtimes or middleware patterns for interoperability and multi-tenant scale. Diagnoses and resolves complex cross-service issues; enforces versioning, compatibility, and safe rollout practices. Drives observability standards, capacity planning, and resilience patterns across several workloads. Produces migration guides and adoption playbooks that raise ecosystem consistency and developer experience. Key Responsibilities Platform Software Development: Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale. Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks. Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services. Software Development and Coding - Design, Testing, and Optimization: Designs software solutions and analyzes and identifies requirements to achieve business and operational goals, sharing results with manager upon completion. Adheres to and improves execution of all phases of the software development lifecycle; provides guidance and coaching to engineers to drive improvements. Utilizes advanced knowledge to develop and guide new software features and enhancements leading design specifications, ensuring accessibility, and develops documents to clarify software design and code. Leads code reviews in multiple areas to help drive improvements. Conducts debugging and troubleshooting to identify and fix complex software issues. Develops fixes for identified issues. Implements comprehensive software testing (e.g., functional and non-functional testing), quality assurance processes, software error logging, monitoring, and observability for effective debugging, sharing work with manager and/or lead upon completion. Conducts performance profiling and optimization of coding, building scalable solutions, and anticipating and resolving potential outcomes. Troubleshoots and resolves complex issues related to application programming interface (API) functionality and integration. Implements complex API versioning, lifecycle, and interoperability strategies. Software Architecture - Software System Structural Design: Implements and contributes to developing software, systems, and services, ensuring review by manager and/or senior technical leaders upon completion. Recommends project or design scope. Provides technical guidance and coaching to less experienced developers in existing software architecture. Contributes to periodic reviews and ensures adherence to architectural standards. Collaborates with stakeholders and networks externally to ensure work aligns with software architecture. Implements complex performance optimization and scalability strategies in software design. Occasionally conducts technology research and evaluation for potential architectural changes that may have an impact on results for the team. Issue/Defect Collaboration - Software Products Support: Collaborates with stakeholders to understand customer issues and align solutions. May provide advanced technical guidance and support to customers regarding customer-reported issues. Advocates for customers' interests and suggests product enhancements based on feedback. Provides input to ensure customer satisfaction through timely resolution of issues and effective communication. Identifies and implements customer issue and/or defect handling and training processes. Investigates and troubleshoots complex and broad-reaching/scoped maintenance issues to ensure customer agreement on short- and long-term solutions (e.g., future enhancements). Practices and Standards Compliance - Security and Compliance: Collaborates with the team and externally to follow development practices and coding standards, providing coaching to less experienced team members. Participates in peer review processes, provides technical leadership, and ensures code quality and adherence to broad acceptance criteria during development, independently. Demonstrates and shares advanced knowledge of industry best practices and applies them to software development processes. Implements complex secure coding practices to prevent security vulnerabilities. Development Operations - System Maintenance: Performs periodic maintenance and testing operations for systems that require upgrading or patching (e.g., for critical vulnerabilities), sharing results with manager upon completion. Drives improvements, ensures automation, testing, and debugging of systems to ensure service/product availability, health, support, and reliability. Core Responsibilities Planning & Execution: Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines. Collaboration & Partnership: Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected. Problem Solving: Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies. Continuous Learning: Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams. Continuous Improvement: Develops ideas, re