Senior/Principal Software Engineer

Overview Are you passionate about building Enterprise applications leading with AI? Are you interested in working for one of the most impactful and emerging areas in Microsoft, and passionate in advancing Microsoft’s Cloud Solutions, AI strategy, full stack engineering, Security, Dataverse & D365? Are you interested in a technology start-up like environment, working with highly energetic team, and passionate about working on latest technologies (Azure, AI, Microservices, React, Data, Power Platform and related technologies) to solve critical business problems? Do you want to be part of the journey to build world-class Engineering team for one of largest corporates in the world? If so, then look no further than the Commercial Sales Experiences (CSX) Engineering Team! Be part of a team dedicated to innovation and at the forefront of AI-Led engineering. As a Senior/Principal Software Engineer , you will lead the end-to-end software development lifecycle, including requirement gathering, architecture, application and database design, development, testing, and deployment. You will build AI-infused applications, Agentic Solutions to enhance user experience and productivity, fostering creativity, and turning ideas into strategic solutions. All this while enforcing engineering best practices to ensure high-quality, scalable, and secure solutions. Commercial Sales Experiences organization is part of Microsoft Commercial Business (MCB) responsible for all systems and tools to drive Cloud and AI Solutions to help customers realize value for their investments, by supporting Microsoft Field and Corp resources with programmatic and scalable assets. Commercial Sales Experiences Engineering team is responsible for driving and building apps and engineering solutions to enable key seller roles across MCB. Commercial Sales Experiences is looking for a full stack Software Engineer to join us to drive and deliver innovative and world-class solutions. In this role, you will be responsible for multiple products in Commercial Sales Experiences platform and solutions and deliver state-of-the-art experiences for our users. We are highly energetic team driving direct impact to our customers and Microsoft. We are proud of our diverse culture, and our developers are empowered to innovate. If you have an eye for building impactful apps & solutions in agile environment, this is a great opportunity for you to have an impact on Microsoft’s mission to enable our customers to achieve digital transformation through successful adoption of Microsoft Cloud solutions. Responsibilities Technical Leadership and Engineering Excellence: Lead the end-to-end software development lifecycle, including requirement gathering, architecture, application and database design, development, testing, and deployment, while enforcing engineering best practices to ensure high-quality, scalable, and secure solutions. Harness AI capabilities to create agentic experiences that significantly enhance user engagement and drive productivity. Solution Design and Architecture: Develop resilient solution designs that adhere to architectural best practices, security by design, and business goals, guiding the team in selecting optimal technologies and design patterns for sustainable and high-performing systems. Mentorship and Team Development: Mentor team members through code reviews and design feedback, promoting skill growth, inclusion, and a collaborative culture that contributes to both individual and team success. Collaboration and Cross-Team Partnership: Foster collaboration across Microsoft product teams, program managers, and UX designers to manage dependencies, share knowledge, and co-deliver impactful engineering outcomes. Participate in and lead v-teams to define and execute aligned engineering plans. Quality Assurance: Establish and enforce best practices in designing, coding, automated testing, and documentation to ensure high standards for code quality, performance, and service reliability. Reliability & Operational Excellence: Build production reliability through monitoring, alerting, diagnostics, and automated recovery; lead incident mitigation and root cause analysis; and continuously improve the performance, scalability, and cost efficiency of the platform. Continuous Improvement and Innovation: Identify and implement opportunities for automation, process optimization, and technical innovation, contributing to a culture of continuous improvement across the team. Planning and Communication: Drive active participation in sprint, quarterly, and semester planning—providing accurate cost and effort estimates while maintaining transparent communication on deliverables, risks, and milestones. Partner effectively with cross-functional teams, stakeholders, and business partners to ensure alignment and on-time delivery. Qualifications Required/minimum qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Preferred Qualifications 6+ years of experience as a software engineer building commercial software and proven track record of shipping successful software products & services. 6+ years of experience in cloud development principles and patterns, particularly loosely coupled architectures and micro-services, DevOps model. 5+ years of experience in leading, managing, and driving technical and architectural dependencies. Technical skills should include proficiency in C#, .NET, Microservices architecture, REST API’s, React, JavaScript/TypeScript, or equivalent languages/frameworks. Demonstrated ability to harness next-generation AI development tools like GitHub Copilot, Copilot CLI/SDK, Claude CLI, or equivalents to transform the SDLC by building agents, plugins, skills, and MCP servers that drive automation and engineering excellence at scale. Experience building applications and intelligent agents using ASP.NET and Azure AI technologies (including Azure AI Foundry), or equivalent frameworks, to deliver AI-powered solutions. Experience with AI/ML concepts and integration into agent workflows. Technical experience and knowledge in Enterprise-scale cloud infrastructure, architecture designs & proficiency in Azure PaaS services and cloud-native platforms, including: App Platform & Compute: Web Apps, Function Apps, AKS, Azure Container Apps Integration Services: API Management (APIM), Azure Front Door, Service Bus, Event Hub Data & Databases: Azure SQL, Cosmos DB, Azure Synapse, and NoSQL databases Experience in DevOps tooling and Azure infrastructure, including source control (Git), CI/CD pipelines, automated testing frameworks. Experience with Power Platform and D365. Experience working in global agile teams or startup environments with strong customer focus. Experience influencing and impacting in cross-group and matrixed team environments. Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://care