The role
From Upstart's own posting.
About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City, you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team:
Upstart’s Cloud Platform team sits within the Reliability organization and is responsible for building and operating the shared cloud infrastructure that powers all product and machine learning workloads. The team owns core platform components across Kubernetes (EKS), AWS infrastructure, service mesh, identity, and developer tooling, enabling reliability, scalability, and security across the business.
As a DevOps Engineer (L4) at Upstart, you will help evolve this platform to support increasing scale and complexity. You’ll partner closely with SRE, Delivery, InfoSec, and Product/ML teams to improve reliability, developer experience, and cost efficiency across a platform used by nearly every engineering team.
How you’ll make an impact
Design and operate a fleet of Kubernetes (EKS) clusters across production, staging, and ephemeral environments, ensuring reliability and high availability
Evolve AWS infrastructure and network architecture (VPCs, subnets, IAM, account structure) to support scalable, multi-team workloads
Build and maintain infrastructure-as-code and GitOps workflows using tools such as Terraform, CDK, and ArgoCD
Improve platform reliability and performance by defining and driving SLOs, analyzing incidents, and implementing systemic fixes
Participate in and help improve the on-call rotation, leading incident response and post-incident reviews to drive systemic platform improvements
Partner with SRE, Delivery, InfoSec, and product/ML teams to land high-impact infrastructure changes and platform standards
Drive improvements in developer experience by simplifying platform usage, reducing toil, and enabling faster product and ML development
Contribute to cost efficiency initiatives by optimizing resource utilization across Kubernetes and cloud infrastructure
Minimum Qualifications
Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field (or equivalent practical experience) and 3+ years of professional experience
3+ years of experience operating Kubernetes in production environments, including cluster networking, storage, and RBAC
Proficiency with AWS infrastructure, including VPC design, networking, and IAM
Proven expertise in implementing infrastructure-as-code using tools such as Terraform or AWS CDK
Experience implementing GitOps workflows using tools such as ArgoCD or similar
Ability to influence technical decisions across teams and drive adoption of platform standards
Preferred Qualifications
Knowledge of service mesh technologies such as Istio or Envoy
Experience designing or operating multi-cluster Kubernetes architectures
Experience with cloud networking at scale, including ingress/egress or edge platforms (e.g., Cloudflare)
Knowledge of cloud security, identity, and compliance frameworks (e.g., IAM, SOC 2, CIS benchmarks)
Position location This role is available in the following locations: Remote
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-Associate
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Base Salary Range
$142,000 — $196,600 USD
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Canada | Remote - Anticipated Base Salary Range
$136,000 — $165,000 CAD
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
Health Savings Account contributions from Upstart for eligible plans (US only)
Income protection benefits, including life insurance and disability coverage for added financial security
Paid time off, sick leave, and company holidays, in line with local requirements
Paid family and parental leave to support caregiving and major life moments (duration varies by country)
Family-centered benefits to support fertility, parenthood, and caregiving needs
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
Annual wellness allowance to support your physical and emotional well-being and p