The role
From Amazon's own posting.
Amazon's Devices & Services Trust CX Innovations team builds responsible AI for consumer devices. Our team owns ambient trust: as devices gain the ability to see, hear, and understand the world around them, we make sure they respect customer trust boundaries — whether or not an AI agent is acting on that data. We build the perception experiences and safeguards that let customers confidently bring AI-powered devices into their homes, across Alexa+, Echo, and ambient computing products.
Build the systems and consumer-facing features that make camera- and sensor-based AI experiences trustworthy at scale. Partner with our Product Manager–Technical to design privacy-preserving perception architectures, responsible-AI safeguards, and the evaluation systems that prove they work. Tackle complex technical challenges at the intersection of AI innovation and customer trust.
Key job responsibilities
What You'll Build
- Architect on-device vs. cloud processing trade-offs that optimize for privacy and performance
- Design and implement federated learning and differential privacy techniques for hybrid AI architectures
- Develop AI evaluation frameworks to measure model quality, safety, and bias across diverse customer populations
- Build observability and monitoring systems for AI performance, hallucination detection, and trust metrics
- Implement WCAG 2.1 AA and Section 508 compliance for AI-powered interfaces across voice, visual, and multimodal experiences
- Create explainable AI interfaces and transparency controls that show customers what data is used and how
- Build privacy dashboards and consent management frameworks that give customers control
Key Technical Challenges
- Latency vs. Privacy: Optimize response times while maintaining strong privacy guarantees through on-device processing and selective cloud offloading
- AI Safety at Scale: Reduce hallucinations to https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, CA, Sunnyvale - 165,200.00 - 223,600.00 USD annually